Contacting Frontline Technical Support
Technical support is available in several ways. The online help system provides answers to many user related questions. Frontline's website has documentation on common problems, as well as software upgrades and utilities to use with our products.
On the Web: http://fte.com/support/supportrequest.aspx
Email: tech_support@fte.com
If you need to talk to a technical support representative about your Frontline BPA 600 product, support is available between 9 am and 5 pm, U.S. Eastern Time zone, and between 9 am and 5 pm, Pacific Time zone, on Monday through Friday. Technical support is not available on U.S. national holidays.
Phone: +1 (434) 984-4500
Fax: +1 (434) 984-4505
Instructional Videos
Teledyne LeCroy provides a series of videos to assist the user and may answer your questions. These videos can be accessed at fte.com/support/videos.aspx. On this web page use the Video Filters sidebar to select instructional videos for your product.